Frequently Asked Questions
Everything you need to know about your Mindful Souls journey.
Where do you ship from and what are the delivery times?
We ship directly from our European fulfillment centers. Standard shipping typically takes 3-7 business days depending on your location within the EU.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
Are the materials used in your clothing sustainable?
Yes, we prioritize ethical production and use high-quality, eco-friendly fabrics like organic cotton and recycled polyester to ensure both comfort and mindfulness.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and iDEAL.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit for your body type.